Mindshare | Manager / Senior Manager, E-commerce

Ho Chi Minh City, Vietnam

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Reporting of the role

This role reports to Head of e-Commerce

 

3 best things about the job:

  • To be a part of a dynamic working environment and surrounded by the best practitioners and recognized leaders in the media industry
  • Fast learning opportunity about media’s impact in e-Commerce and lots of test and learn opportunity. This account is one of our prized accounts which would drive e-commerce strategy for others within Mindshare
  • A promising career in the best media agency network in Vietnam.

 

In 3 months, you would have:

  • A good understanding of the clients and their businesses and developed a great working relationship with the Client Team
  • Gained an understanding of existing processes to ensure successful delivery of client work.
  • Demonstrated good time management and an ability to follow through on processes and deliver according to agreed timelines.

In 6 months, you would have:

  • Established strong team and client relationships and received great feedback from co-workers and key client contacts.
  • Built upon and improved efficiencies in developing client deliverables.

In 12 months, you would have:

  • Won the trust of the client and senior management.
  • Delivered a solid annual plan which tackles the communication challenges.
  • Trained and further developed existing team members on basic digital skills specific to e-Commerce

Responsibilities of the role:

  • Work with key media partners for implementation planning. Brainstorm with internal performance team for ideation and timely execution of campaigns
  • Be the trusted advisor/ to-go person within the team and with clients for all things related to e-Commerce solutions from a media lens, Facebook collaborative ads, search on platform, Google Shopping. Of course, you would be getting ample assistance from your seniors here.
  • Presentation of strategy and implementation ideas to clients, across different digital platforms
  • Responsible for overall campaign strategy, planning, implementation, and post-campaign reviews for your set of brands.
  • Develop and follow best practices and procedures/process for media planning & operations
  • Set viable objectives and KPIs, and recommend/develop measurement methodology against all briefs
  • Ensure projects/campaigns are tracked and measured based on agreed KPIs and media efficiencies
  • Provide guidance to the team on planning, operations, and optimization of digital campaigns.
  • To be a team player and work well with all members of the team to ensure all tasks are fulfilled. Guide and advise the wider team on best practices, innovation, and work processes.
  • Collaborate closely with internal stakeholders to ensure the campaign’s smooth implementation
  • To update the team and clients on new trends and changes in the media landscape (e.g. new media vendors, new ad formats, etc.)

Join us if you have

  • Minimum 3 years work experience in a media agency, client-side in-house team, or have worked in Digital Performance companies like e-Commerce pure-players, enablers or performance roles in new- age tech companies
  • Strong digital background with a strategic outlook
  • An analytical bent of mind who is comfortable in crunching data with MS excel and making a simple and good story through MS PowerPoint
  • Fast learner who is curious enough to pick up the latest happenings and learnings in the e-Com industry, mostly from a media perspective
  • Someone who can easily wade through a lot of data and make it simple for others to understand
  • Highly evolved presentation and reporting skills, both in English and Vietnamese
  • Experience in managing multiple work streams and integrating on large projects and teams
  • Someone who understands key metrics for e-Com and can help with reporting the metrics that matter (anyone who might have worked with Google Data Studio, Power BI, Datorama would be a huge plus)
  • Demonstrated experience and success working in a client-facing role, with Premium Beauty experience an added advantage
  • An ability to coach and develop junior members of the team
  • Shows depth of understanding of the industry, business, brands, and consumers in client conversations.
  • More about Mindshare
  • We were born in Asia in 1997 and for more than 20 years our values of Speed, Teamwork and Provocation have guided us in a world where everything is media.  We are the Cannes Lions Media Network of the Year 2019 and WARC Media 100 #1 Media Network 2020, with the top 3 most creative campaigns in the world for the past year.  In Asia Pacific we have been Campaign Asia’s Media Agency Network of the Year every year since 2015 and we are also Performance Agency of the Year.
  • Our 10,000 people work with some of the world’s best brands and companies to accelerate their growth.  In 116 offices across 86 countries we integrate brand and demand, ruthlessly focus on outcomes and create the unexpected.  We manage $24bn in billings and are the largest media agency in GroupM, WPP’s Media Investment Management arm, which is the #1 media holding group globally with billings of $63bn (Source:COMvergence 2019). 

    Hear our stories (and join us) at mindshareworld.com and follow us at: WeChat ID:  Mindshare_China; Instagram and Twitter: @mindshare; Facebook: facebook.com/mindshare and Linkedin: LinkedIn.com/company/mindshare. .

  • About Vietnam
  • It’s no secret Vietnam is the fastest growing media market in Asia Pacific. Ad spend in Vietnam grew rapidly last year, with internet penetration reached in excess of 59.4% during 2019. With a population of more than 90 million, this market carries huge potential and possibilities for media players and talent. GroupM Vietnam fosters a culture of innovation and value our diverse and collaborative work environment.

    GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

 

About Vietnam

It’s no secret Vietnam is the fastest growing media market in the Asia Pacific. Ad spends in Vietnam grew rapidly last year, with internet penetration reached in excess of 59.4% during 2019. With a population of more than 90 million, this market carries huge potential and possibilities for media players and talent. GroupM Vietnam fosters a culture of innovation and values our diverse and collaborative work environment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.